2024 Rates for Multi-Family Cart Service Customers

Below rates effective January 1 through December 31, 2024

Click here for printable version of NEW January 1 – December 31, 2024 rates.

Multi-Family sites are residential premises, other than single family premises, with five (5) or more dwelling units used for residential purposes that receive centralized collection service for all units on the premises which are billed to one (1) customer at one (1) address.

Multi-Family premises may include single family attached and semi-attached houses and duplexes and shall be provided with carts or bins, as determined by the contractor and approved by the City. Below are services offered for those customers requesting cart service for solid waste.

Container Size1 Pick-Up per Week2 Pick-Ups per Week3 Pick-Ups per Week4 Pick-Ups per Week5 Pick-Ups per Week6 Pick-Ups per Week
26-gal Solid Waste/19-gal Food Scraps Cart$24.60$43.05$61.49$79.94$98.38$116.83
45-gal Solid Waste/19-gal Food Scraps Cart$29.87$52.26$74.68$97.07$119.47$141.87
67-gal Solid Waste/29-gal Food Scraps Cart$35.14$61.49$87.85$114.20$140.55$166.90
32-gallon Solid Waste Cart$24.60$43.05$61.49$79.94$98.38$116.83
64-gallon Solid Waste Cart$29.87$52.26$74.68$97.07$119.47$141.87
96-gallon Solid Waste Cart$35.14$61.49$87.85$114.20$140.55$166.90
Multi-Family Medium Density Solid Waste collection is provided in two options (1) in a split cart for solid waste/food scraps or (2) in a dedicated single compartment cart for solid waste. MULTI-FAMILY CUSTOMERS USING “INDIVIDUAL” SERVICE USING CARTS (NOT SHARED) MUST CHOOSE GARBAGE/FOOD SCRAPS SPLIT CARTS FOR COLLECTION SERVICES.
Container Size1 Pick-Up per Week2 Pick-Ups per Week3 Pick-Ups per Week4 Pick-Ups per Week5 Pick-Ups per Week6 Pick-Ups per Week
32-gal Fiber/32-gal Containers$7.49$13.10$18.71$24.33$29.94$35.56
48-gal Fiber/48-gal Containers$8.66$15.15$21.65$28.15$34.63$41.13
Multi-Family Medium Density Recyclables collection is provided in two options (1) in a split cart for paper/fibers and recyclable containers or (2) in a dedicated single compartment cart for paper/fibers and recyclable containers. Customers must have either split cart or dedicated carts.
Container Size1 Pick-Up per Week2 Pick-Ups per Week3 Pick-Ups per Week4 Pick-Ups per Week5 Pick-Ups per Week6 Pick-Ups per Week
32-gallon Paper/Fibers Cart$6.17$10.79$15.42$20.04$24.67$29.29
64-gallon Paper/Fibers Cart$7.49$13.10$18.71$24.33$29.94$35.56
96-gallon Paper/Fibers Cart$8.74$15.31$21.87$28.42$34.99$41.55
32-gallon Recyclable Containers Cart$6.17$10.79$15.42$20.04$24.67$29.29
64-gallon Recyclable Containers Cart$7.49$13.10$18.71$24.33$29.94$35.56
96-gallon Recyclable Containers Cart$8.66$15.15$21.65$28.15$34.63$41.13
Multi-Family Medium Density Recyclables collection is provided in two options (1) in a split cart for paper/fibers and recyclable containers or (2) in a dedicated single compartment cart for paper/fibers and recyclable containers. Customers must have either split cart or dedicated carts.
Container Size1 Pick-Up per Week2 Pick-Ups per Week3 Pick-Ups per Week4 Pick-Ups per Week5 Pick-Ups per Week6 Pick-Ups per Week
64-gallon Cart$23.56$41.22$58.88$76.55$94.22$111.89
Multi-Family Medium Density customers also have the option of a split cart collection for Food Scraps Collection with Solid Waste Collection.
Container Size1 Pick-Up per Week2 Pick-Ups per Week3 Pick-Ups per Week4 Pick-Ups per Week5 Pick-Ups per Week6 Pick-Ups per Week
32-gallon Cart$19.73$34.55$49.35$64.15$78.95$93.75
64-gallon Cart$23.95$41.92$59.89$77.85$95.82$113.78
96-gallon Cart$27.71$48.50$69.28$90.06$110.84$131.63
Yard Trimmings material must fit inside cart with lid closed. Clean yard trimmings and clean wood (no paint, vanish, hardware etc.) only.
Material TypeExamplesRate Per Pickup
Additional On-Call Curbside Clean UpCustomers requesting annual collection beyond four (4) per year. Program guidelines will apply.$171.65
Major AppliancesAir Conditioners, Refrigerators, Freezers or any items containing oil, fuel or Freon (White Goods). One free per clean up - additional charged per item.$49.68
Bulky ItemsBulky Item Examples - Gas & electric powered push style lawn mowers. And all other large items; Bathtubs, mattresses, furniture, bicycles, used exercise equipment, beds, box springs, tires etc. (contact MSI for acceptable items). One free per clean up - additional charged per item.$66.80

 

ServiceDescription of ServiceRate per Occurrence
Bag TagsOverages will be collected from customers who purchase additional bag tags. Customer purchased tags will be affixed to extra garbage (placed at the curb in a bag).$4.27
Cart Replacement/ Service Level ChangesCharge if customer requires service level change for cart service in excess of more than once per 12 month period. $70.46
Christmas Tree RemovalCollection of holiday trees for the two weeks beginning on the Monday following Christmas and continue for ten (10) Business days. Holiday trees are collected on Customer's regular collection day during the designated weeks.$0.00
Damaged Bin/Cart RepairCharge if customer requires cart replacement in excess of one replacement per year. $106.51
2-gallon Food Scraps Pail - Additional/ ReplacementCharge if customer requires delivery of additional pails or replacement pails.Contractor Cost Adjusted Annually During Rate Increase
Late FeeCharged per quarter to delinquent accounts.$16.85
Lock InstallationDelivery and Installation of Milpitas Sanitation lock$131.91
Restart FeeCharge if customer requires cart replacement of recycling or yard trimmings cart as a result of delinquent account service reduction. Fee will be waived for those customers opting into the MSI autopay program. $70.46
Returned ACH FeeCharge for autopay by bank payments rejected by customer's bank.$11.23
Returned Item FeeCharge for checks returned unpaid by customers' bank.$28.98
Steam CleanSteam Cleaning - per Bin$131.91